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Relief Operator

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Reference ID R184132 Updated 07/16/2025
Downstream Supply Chain
Louisiana
Houma
N/A

What’s the role?

As a successful candidate, you will be committed to the Safe, Reliable, and Efficient operation of Shell Houma Marine Terminal and Houma Tank Farm. You will safely perform day-to-day operation activities to ensure reliable operations which meet all regulatory criteria and transportation of Crude Oil.  This position reports to Zydeco/Houma Sr. Operations Supervisor.

What you’ll be doing

  • Monitor pipeline equipment such as meters, process flows, tank levels, and computer systems

  • Regulate product flow through pipelines, tank farms, and marine terminals as assigned, following prescribed procedures, standards, and regulations

  • Work closely with various stakeholders (Control Center, Scheduling, and customers)

  • Maintain safety awareness and actively observe for abnormal or dangerous situations that could result in a release or unsafe condition

  • Perform all work in a safe manner to achieve Goal Zero

  • Follow scheduling orders and conduct pipeline lineups for delivery/receipt of product to/from pipelines, tanks, tankers, truck racks, etc.

  • Monitor instrumentation and product movement for variations outside of prescribed procedures

  • Perform required inspections and record keeping throughout the work schedule (gauging, meter proving, station inspections, tank inspections, pipeline inspections, etc.)

  • Perform stock accounting, manual gauging, temperature verification, and calibration

  • Conduct facility surveillance by adhering to the Spill Prevention Control and Countermeasures (SPCC) Plan, Local Operations Procedures (LOPs), site checklists, and remain on-call 24 hours for release prevention, security, and general housekeeping

  • Collaborate with stakeholders (Control Center, Scheduling, and customers) to resolve scheduling conflicts and communicate any equipment issues that could impact the ability to meet scheduling orders

  • Validate and calibrate testing equipment before use

  • Conduct crude or product testing, including pulling samples according to measurement procedures established in the measurement manual using the last batch method or sample thief; perform sample testing for gravity and sediment and water (S&W) using the appropriate certified hydrometer, thermometers, and centrifuge tubes; and establish sampling amounts per batch size per established methods

  • Manage LACT (Liquid Automatic Custody Transfer) Unit Measurement to accurately measure product quantity used for customer billing and invoicing; analyze batch and meter run tickets, sample testing, and run ticket calculations; and use OMNI flow computers to provide pertinent data on tickets.

  • Consolidate custody transfer information and enter it into the appropriate system

  • Coordinate LACT schedules with customers

  • Participate in Loss/Gain meetings to provide information for troubleshooting Loss/Gain issues; complete inventory sheets for the designated system to support troubleshooting

  • Review and follow Local Operating Procedures

  • Comply with all Federal, State, and Local regulations; Operator Qualifications; Measurement Policies & Procedures; HSSE training and standards; and all other applicable regulations (e.g., AQMD, SPCC, Hazmat, RCRA, Weights and Measures, etc.)

  • Support and participate in LEAN processes, audits, inspections, and other company-sponsored initiatives

  • Support facility housekeeping

  • Adapt duties based on product, location, and on/offshore requirements

You will be considered as an "individual contributor" position; however, there are situations where it is necessary to work with other facility personnel and customers to successfully complete tasks and responsibilities. You will work with Shell Project Teams on specific initiatives.  Additionally, much of the work is self-driven; teamwork is a must within this group.

You will be on a team supporting the pipelines, tank farms, stations, terminals, and other pipeline facilities within the assigned geographic area.

Also, your position is represented by the United Steel, Paper, and Forestry, Rubber, Manufacturing, Energy, Allied Industrial and Service Workers International Union and its Affiliated Local 13-2003.

What we need from you

  • Must have legal authorization to work in the US

  • Minimum of 2 years’ experience working as a Terminal or Pipeline Operator

  • Require high school diploma or equivalent; prefer AA degree in Process Technology

  • Must have a valid driver’s License

  • Must be able to obtain a TWIC card

  • Must be able to obtain a HAZWOPER/OPA 90 First Responder Certificate

  • Must be able to meet the requirements to obtain a Forklift Operator Certification

  • Experience working in an environment supporting oil or product movement and applying analysis

  • Experience with product blending

  • Experience with sample testing and measurement

  • Experience demonstrating safe work practices and compliance in a hazardous work environment

  • Report to work whenever requested and work extended hours if required

  • When on-call, must be able to respond to emergencies within 60 minutes

  • Be available to work evenings, weekends, and holidays when necessary

  • Work outdoors in adverse weather conditions in summer and winter, as well as working and driving in highly congested traffic areas on city streets

  • Work outdoors for extend periods of time

Tangible Skills and Experiences:

  • Have a working knowledge of sampling and measurement equipment, conducting tests and inspections of products, or processes to evaluate quality or performance

  • Experience using mathematics and applying formulas in measurement calculations 

  • Required experience in conducting Job Hazard Analysis

  • Preferred experience in obtaining and issuing Work Permits

  • Preferred experience in applying Lockout/Tag Out

  • Must have proficiency in working on a computer, using standard operating programs, and entering information into systems

  • Must be proficient in planning, coordinating, and executing work plans and preventative and reactive maintenance programs

  • Must demonstrate written and verbal communication skills required to work well and influence others

  • Must have experience working in an environment which requires multi-tasking and the continuous re-prioritization of work tasks due to the demand of keeping systems safe and operational

Physical Capability:

  • Daily activities may include moderate lifting, bending, sitting, kneeling, squatting, standing, walking on uneven ground, climbing, twisting, pulling and pushing

  • Must be able to climb tanks over 50 feet high on a regular basis multiple times per day

Prior experience with the following equipment, devices and instrumentation a plus, but not required:

  • Lone-Worker Device

  • Pumps (PD and Centrifugal)

  • Centrifuge machine

  • Centrifuge tubes

  • Chemical Handling Equipment (Toluene, Solvents, etc.)

  • Computer Software (Energy Exchange, Omni Flow, PROVEit, R.S. View, TMS, SAP, etc.)

  • Control Valves

  • Dead Weight Tester

  • Digital Pressure Gauge

  • Flash Tester

  • HART monitor

  • Meters (Turbine Meter, Sonic Meter, Positive Displacement Meter, etc.)

  • Densitometer

  • Digital Thermometer

  • Glass Master Thermometer

  • Gravitometer

  • Multimeter

  • Thermohydrometer

  • Thermometer

  • Micro SEP machine

  • PET 

  • Rosemont Transmitters

  • Shell Water Test

  • Milipore

  • Sampling Equipment (Sample Pots, Circulating Pumps, etc.)

  • Tape Gauge w/ bob

  • Provers (FMD, Volumetric, etc.)

  • Sump Tank

***Please note that there is an Online Assessment which is required for this position. To be considered, you must complete the assessment and receive a passing score, even if you have taken previous assessments. Please review your Workday tasks, directions and instructions to ensure you complete the required test within the provided timeframe***

The rate for this position is $45.37. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

  • Progress as a person as we work on the energy transition together

  • Continuously grow the transferable skills you need to get ahead

  • Work at the forefront of technology, trends, and practices

  • Collaborate with experienced colleagues with unique expertise

  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself

  • Benefit from flexible working hours, and the possibility of remote/mobile working

  • Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world

  • Take advantage of paid parental leave, including for non-birthing parents

  • Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

  • Grow as you progress through diverse career opportunities in national and international teams

  • Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products.  Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. 

We operate in all 50 states, from our Deep-Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.