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Reseller Account Manager
Reference ID R181223
Updated 07/01/2025
Commercial and Retail
Thailand
Bangkok
N/A
- Build long-term, trust-based relationships with reseller partners and key decision-makers.
- Conduct regular business reviews, performance evaluations, and joint business planning sessions with partners.
- Handle partner escalations, resolving conflicts, and developing win-win solutions.
- Develop partner engagement plans to deepen collaboration and loyalty.
- Identify and recruit high-potential reseller partners that align with the company’s strategy.
- Conduct onboarding processes, including training partners on product knowledge, sales tools, and sales processes.
- Develope performance KPIs, tracking partner sales metrics, and ensuring alignment with targets.
- Motivate and coach underperforming resellers, providing tailored action plans, training, and supports.
- Partner retention strategies, including performance-based incentives, joint marketing plans & campaigns.
- Manage partner performance warnings and termination protocols, when business expectations are not met.
- Demonstrated ability to deliver ongoing coaching, sales training, and product updates to reseller teams.
- Motivate reseller sales teams through regular engagement, target setting, sales 1st process, recognition programs, and performance-based incentives.