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Project Manager

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Project Manager

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Reference ID R3029 Updated 15/01/2021 Employment Type Full time Experience level Experienced Professionals
Country India City/State Bangalore Work Location Bangalore

The Role

Introduction:

As a member of the Program and Project Management (P&PM) Capability Center at Shell, you will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally as Shell transforms its business to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. In your program and project management career at Shell you will be expected to enact change and deliver value globally across business lines and geographies.

Project Managers plan, execute, and control a project or set of related projects to meet identified business requirements and deliver business value, through acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, risk, quality and benefits.

Shell is looking for Program and Project Management professionals with proficiency across the following five key dimensions:

  • Program and project delivery skills in both agile and waterfall methodologies;
  • Domain knowledge and skills, such as Chemicals, Deepwater, Retail, Finance, Legal, HR, and Capital Project lines of business and functions;
  • Technology skills, such as cloud, mobile, software-as-a-service, and digital platforms;
  • Professional skills, such as leadership, communication and resilience; and
  • Entrepreneurial skills, such as a business-value mindset, critical thinking, storytelling, stakeholder management, and enabling value creation.

Leadership Skills

As a program and project management professional in Shell, you are also a leader in the natural team and are required to continuously develop your leadership behaviours:

  • Live our values and goal zero - We do the right thing with respect to our values, safety and people.
  • Maximise our performance - We focus on priorities, seek improvements and work together across teams to close our gap to potential and deliver bottom line commercial results.
  • Grow trust in Shell - We work outside in and build strong long-term relationships with customers, partners, and external parties and make a positive contribution to society.
  • Engage & inspire - We engage everyone through our connected purpose and inspire people and teams be their best through development, coaching and honest feedback.
  • Learner mindset - We have a shared belief that everyone can grow their ability, learn from mistakes & successes and speak up openly in a safe environment.

You will be expected to:

  • Agree and deliver a body of work, organised into programmes, projects and workstreams to agreed time, cost, quality, risk and benefit profiles, delivered within Shell's standards and controls framework;
  • Proactively analyse variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that a project may be at risk and take appropriate action;
  • Engage internal and external stakeholders such as users, customers or suppliers to fully benefit from the delivered products, services and changes;
  • Develop and execute appropriate change and engagement plans to achieve necessary behaviour changes in order to maximise benefits;
  • Align expectations and ensure that the decision-making of stakeholders happen in a timely and effective manner;  
  • Mobilise and lead teams composed of a mixture of staff and suppliers across organisational boundaries and the natural team. Ensure they have the necessary skills, capacity and experience to achieve the required outcomes;
  • Develop the skills of team members through coaching, delegation and providing stretching assignments;
  • Understand, assess and embed the right delivery methodologies, considering project and business constraints;
  • Assess programme risks as they are encountered and evaluate trade-offs between cost, time, quality, risk and ultimately benefit, continuously managing the business cases of constituent projects and workstreams;
  • Ensure that all deliverables, whether software, hardware, processes, products or business change are fit for purpose, meet all relevant requirements and are effectively transitioned to support and business-as-usual; and
  • Ensure that the business value intended by the work is explicit, agreed and delivered.

As your career in Shell progresses, you will be exposed to opportunities both across our diverse lines of business and in our business IT and enterprise IT functions, as well as progressively more challenging assignments that develop your capabilities. 

[Unique Characteristics of the Posting]

  • It is expected that the initial assignment for this role will be on the Global Real Estate Office Change IT Programme, which manages the IT delivery for the majority of our major Real Estate managed office implementation projects across the Shell Group. A REOCIT Project Manager is responsible for the IT design and build portion of RE Office projects

  • The role will involve working closely with Real Estate, approved IT infrastructure service providers; as well as coordinating closely with Real Estate's construction, electrical, HVAC, mechanical, civil, and asset protection engineering trades, to ensure that the IT requirements are met

  • This role typically delivers infrastructure projects which cut across all businesses and typically include end user computing, telecoms, low voltage design, Audio Video, hosting and storage components; as well as potentially requiring new service developments. This is involving design and deployment of Audio-Visual solutions for standard meeting rooms, advance meeting rooms such as Townhall, Board Rooms, Multipurpose/Learning rooms, Crisis Rooms, Real Time Operating Centers/Collaborative Work Environments etc

  • Direct interaction and management of multiple third-party vendor and sub vendors in executing and delivering the infrastructure and audio-visual elements. This includes all HSSE assurance, compliance and oversight elements

  • The REOCIT Project Manager needs to coordinate and integrate delivery from subcontracted teams of multiple vendors to complete specific work tasks. The REOCIT Project Manager’s main goal is to ensure an office IT design which meets WorkWell@Shell standards, with timely build-out to meet customer expectations, manage timelines of specific work packages in line with the overall office project goals, and ensure overall HSSE compliance and safe delivery of projects.

JG4 Dimensions & Accountabilities: 

  • Plan, execute, monitor, control, and close all aspects of the project lifecycle adhering to the Shell Project Delivery Framework (PDF) methodology and other standards at a scale of up to $2M, with up to 20 team members;
  • Quickly build and leverage relationships with sponsors (JG1 and above), the Programme Manager (JG2 and above) and key stakeholders and understand their priorities.  Resolve conflict and deliver tough messages with grace to the Decision Review Board;
  • Agree and build an agreed list of deliverables as defined by the Decision Review Board or Programme Manager, keeping to the time, cost and quality parameters set;
  • Motivate and lead the project or workstream team through periods of uncertainty, while understanding and reporting barriers so that the team can complete its objectives while managing pressure;
  • Create and deliver relevant and impactful communications for project or workstream stakeholders;
  • Support the project team to remain resilient after setbacks and to recover performance;
  • Manage and report risks at a project level to make timely recommendations that will maximize value;
  • Understand changes necessary to balance execution efficiency with risk mitigation, value delivery, cost, quality and benefits;  
  • Understand programme or project goals and business context at all stages of the lifecycle, and particularly when responding to challenges and change.  Recommend acceptable courses of action where appropriate;
  • Execute the chosen methodology for the project or workstream to maximise delivery effectiveness;
  • Execute the required governance approach defined by the Decision Review Board or Programme Manager; and
  • Support programme leadership or the natural team to enable the project team to collaborate effectively with business IT, the impacted businesses, wider stakeholders both internally and externally, resolving issues such as financing, risk, resourcing, integrated planning and long-term management of any resulting products and services where appropriate.

Skills & Requirements:

[General Job Profile Skills & Requirements]

The core competences required for this Job Profile and Job Grade can be referenced from the Learning for your Job Profile page on My Career in IT.

  • Minimum of 5 years recent experience providing hands-on IT project management (ideally on physical construction projects), matrix managing both internal staff and external vendor contract teams
  • Minimum of 5 years recent experience performing Project Management for equivalent Real Estate office ventures, including designing and building out new offices, moving office locations, office connectivity, Audio Video (AV)/collaboration design, networking, voice systems, hardware procurement and installation with aggressive delivery goals
  • Minimum of 5 years of direct experience directing and managing wired and wireless construction or project builds
  • Coordination and/or technical experience of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, AV, desktops, phones and printers
  • Proven experience with the integration multiple internal and external suppliers and vendors towards a common objective working in the new space, including architects, security, IT operations, furniture installers, and property management
  • Very strong ability to integrate multiple suppliers and vendors towards a common objective
  • Ability to working to/within non-negotiable delivery schedules
  • Management of multiple parallel interdependencies within an office construction schedule
  • Experience in defining and implementing HSSE plans for high-risk physical works on site
  • Demonstrated attention to quality construction practices and ensuring timely close out and safe delivery of the project schedule
  • Demonstrated ability for risk planning and management
  • Demonstrated capability for strong stakeholder management, including senior leadership
  • Sourcing appropriate delivery vendors
  • Strong time management and technology construction related quality and safety experience
  • Exceptional composition, verbal, presentation, and interpersonal skills
  • Multi-tasker with ability to successfully manage numerous projects and tasks concurrently
  • Strong ability to influence IT and non-IT stakeholders towards solutions
  • Integration experience with non-IT driven components including Smart sensors, CCTV and ProWatch
  • Experience in coordinating user moves between offices, including the management of business change
  • Solution-oriented with strong leadership skills and a passion for excellence

Skills & Requirements:

[General Job Profile Skills & Requirements]

The core competences required for this Job Profile and Job Grade can be referenced from the Learning for your Job Profile page on My Career in IT.

  • Minimum of 5 years recent experience providing hands-on IT project management (ideally on physical construction projects), matrix managing both internal staff and external vendor contract teams
  • Minimum of 5 years recent experience performing Project Management for equivalent Real Estate office ventures, including designing and building out new offices, moving office locations, office connectivity, Audio Video (AV)/collaboration design, networking, voice systems, hardware procurement and installation with aggressive delivery goals
  • Minimum of 5 years of direct experience directing and managing wired and wireless construction or project builds
  • Coordination and/or technical experience of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, AV, desktops, phones and printers
  • Proven experience with the integration multiple internal and external suppliers and vendors towards a common objective working in the new space, including architects, security, IT operations, furniture installers, and property management
  • Very strong ability to integrate multiple suppliers and vendors towards a common objective
  • Ability to working to/within non-negotiable delivery schedules
  • Management of multiple parallel interdependencies within an office construction schedule
  • Experience in defining and implementing HSSE plans for high-risk physical works on site
  • Demonstrated attention to quality construction practices and ensuring timely close out and safe delivery of the project schedule
  • Demonstrated ability for risk planning and management
  • Demonstrated capability for strong stakeholder management, including senior leadership
  • Sourcing appropriate delivery vendors
  • Strong time management and technology construction related quality and safety experience
  • Exceptional composition, verbal, presentation, and interpersonal skills
  • Multi-tasker with ability to successfully manage numerous projects and tasks concurrently
  • Strong ability to influence IT and non-IT stakeholders towards solutions
  • Integration experience with non-IT driven components including Smart sensors, CCTV and ProWatch
  • Experience in coordinating user moves between offices, including the management of business change
  • Solution-oriented with strong leadership skills and a passion for excellence

[Job Grade 4 Dimensions]

  • Typical Experience:  8+ years in IT with 5+ years of IT Project Management experience
  • Typical Programme Size:  5-10 FTE
  • Typical Job Grade of Supervisor/Manager:  JG3 or higher

[Unique Skills & Requirements of the Posting]

  • Ability to conduct on-site and/or remote real estate/construction site assessments for requirements gathering at beginning of a project
  • Design and deliver office technology build-outs including LAN/IDF/Data Center space build, AV/Collaboration, and desktop installations
  • Directly responsible for the overall success of IT construction projects. Must have the ability to forecast construction start and completion dates, understand dependencies and identify issues that will cause delays. Candidate will report issues or challenges to the REOCIT / RE sponsors and propose solutions to keep projects on track
  • Design and implementation services for wide area network/carriers, Wi-Fi, LAN, data center, electric, low voltage cabling, A/V, video conferencing, desktops, printers/copiers, IDF closet buildouts, voice/phones, HVAC, office space/furniture, office security, and other technology related construction activities
  • Collaborate with vendors working in the new space, including architects, security, low voltage cabling, furniture installers, and property management
  • Coordinate and/or perform technical aspects of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, AV, desktops, phones and printers
  • Managing the creation of third-party RFPs, Statements of Work, while adhering to in-house standards for product/vendor evaluation and selection
  • Cross team management with other departments and entities requirement to ensure proper scope management, safety, and timely build schedules
  • Provision of change management communications for office personnel and stakeholders during and after the move
  • Maintain a safe environment and ensure all safety standards are met
  • A good understanding about the wide range of Audio-Visual (AV)solutions and designing planning and deploying such AV Solutions across the globe will be an added advantage.

Additional Information

Key IT Focus/Knowledge Areas

  • Core GI networks (wired & wireless)
  • Wide-area networks
  • Datacenter connectivity
  • Direct network connectivity (desks, meeting rooms, AV, security) including cabling guidance
  • Standard AV and special AV installations
  • End-user computing – standard/special desktop setup
  • Printing solutions
  • Specialist IT/AV facilities (ie Telepresence, Townhall, Cyberdefence, Operations Centres, iScope, Learning Centres)
  • Unified communications (UCC) systems
  • Telephony Solutions
  • Internet Breakout, Firewalls, Third Party Access routers
  • Local Hosting requirements
  • Specialist business IT solutions 
  • Cellular Amplification Systems (DAS)
  • Digital signage
  • Back end data management (Active Directory updates)

Other Knowledge Areas

  • Experience in defining and implementing HSSE plans for high-risk physical works on site.
  • Knowledge of IT cabling standards and best practices
  • Understanding of WorkWELL standards (particularly in designing the Technology components)
  • (Assisting Real Estate) in building selection, providing IT considerations standpoint
  • (Assisting Real Estate) with Equipment Room Design considerations, including layout, racks, power,  cooling etc
  • Knowledge on Fire detection and suppression systems

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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