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Territory Manager - Calgary

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Territory Manager - Calgary

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Reference ID R88158 Updated 21/09/2022 Employment Type Full time Experience level Experienced Professionals
Country Canada Work Location (City) Calgary

The Role

The Mobility (Retail) Territory Manager is responsible for managing the relationship between the Retail Business Partners and Shell Canada at cluster/site level, ensuring superior and consistent delivery of Customer Commitment and Sales & Operations targets for the territory. The Territory Manager acts as a professional business manager, coach and consultant representing Shell in the competitive retail market.

This exciting position is instrumental to high potential Talent Development in the Mobility Organization. This is a key role to develop stakeholder management and business development management competencies while providing exposure to many elements of the Retail business at the operational level. A key challenge within the role is to deliver results through others and ability to manage multiple priorities. The ability to engage and influence Retailers in all matters related to Operational Excellence and Commercial Performance Delivery will be critical.

The role is responsible of the following:

  • Identify the gaps in all aspects of site performance for geographical area and business mandate, advice or offer Retailers recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Shell

  • Maximizing all sales development potential whilst protecting the company’s interests and reputation, through own actions and effective performance management, through coaching, motivating and inspiring Retailers and peers to deliver higher performance and growth within the marketplace

  • Managing and maintaining retailer relationships at site level, supporting Retailers to achieve and maintain top class site performance and consistent delivery of the Customer Commitment in territory

  • Leading the attraction and selection of the best Retailers. Build Retailers pipeline and manage succession plans

  • Exhibiting true passion and commitment in the organization’s journey towards Goal Zero. Position requires the assurance of Operating standards (including HSSE), contracts and manuals in territory and an adherence to safe and responsible operations beyond compromise

  • Showing true passion and commitment in the organization’s journey toward delivering Customer Promises. Showcase the ability to inspire Retailers and other Territory Managers towards delivering superior customer experience and getting the basics right

  • Delivering Sales & Operations targets for geographical and business area through regular reviews and appropriate action plans

Please note: This position will be located in Calgary; CA The role requires constant field presence and visits to approximately 30 sites. The position also requires flexibility and availability for emergency outside of normal working hours.

Skills & Requirements

  • Must have legal authorization to work in the Canada on a full-time basis for anyone other than current employer.

  • Bachelor’s degree is preferred

  • Minimum of five (5) years’ work experience in a similar role.

  • Evidence of strong leadership attributes (Authenticity, Collaboration, Performance, Growth) and adherence to core values (Honesty, Integrity, Respect for People)

  • High mobility and existing driver's license

  • Self-starter and results oriented. Strong past performance and track record for delivery and commercial acumen

  • Ability to respond quickly to changing priorities and multiple parallel activities

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi

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