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Analyst - Credit Assessment – 1 Year

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Reference ID R180266 Updated 05/22/2025
Finance
Malaysia
Cyberjaya
N/A

Where do you fit in?

The role involves assessing customer risk, setting and approving credit limits, analyzing credit exposure, and managing credit terms and securities for higher-risk accounts. It includes approving risk categories, releasing blocked orders, and escalating approvals beyond authority levels. The position also supports sales teams on credit issues and aids senior credit and risk management personnel as needed.

What’s the role? 

This role requires a results-driven team player with strong written and verbal communication skills, capable of performing under pressure while maintaining high standards. The ideal candidate should possess strong commercial acumen, effectively support sales in credit matters, and confidently challenge business decisions when needed. They must be skilled in conflict resolution, knowledgeable in Management Information (MI) and Business Support, and able to negotiate credibly with senior-level customers and advisors while maintaining strong client relationships.

Credit Risk Management

  • Assess and re-evaluate customer creditworthiness, set credit limits, and manage security arrangements.

  • Analyze financial statements to develop customer risk profiles and recommend credit terms.

  • Approve release of blocked orders and escalate decisions beyond authority level.

  • Ensure compliance with global credit policies, SOX controls, and operational standards.

  • Identify and recommend improvements to credit processes and systems.

  • Maintain and renew security instruments in a timely manner.

Accounts Receivable Management

  • Monitor payment behavior and reassess accounts with delays or negative outlooks.

  • Identify high-risk accounts and apply manual order blocks when necessary.

  • Recommend provisions for bad debts and support receivables risk mitigation.

What do we need from you?

Qualifications:

  • Able to speak fluently in English & Cantonese

  • Degree in Accounting or related Finance course is preferred

  • Good knowledge of financial statements interpretation & analysis

  • Experience in credit risk assessment and offer to cash process is an added advantage

Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work                                                 

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.