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Emergency Services Specialist

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Reference ID R186618 Updated 08/28/2025
Production and Manufacturing Downstream
Canada
Fort Saskatchewan
N/A

What’s the role

Shell is seeking an Emergency Services Specialist to join their team at the Shell Scotford Complex and will report to the Platoon Chief. The Emergency Services Specialist will provide emergency response support, training to the production Emergency Response Team (ERT) members, perform key site assurance of emergency response equipment and provide feedback on the program’s effectiveness.

Emergency Services Specialists (ESS) handle responsibilities related to fire, rescue, medical, emergency, and environmental hazards, adhering to established policies, standards, codes of practice, and work procedures. They respond to all types of emergencies, evaluate situations, and apply the necessary fire, rescue, and medical protocols, including on-site medical treatments. Additionally, they are tasked with planning, implementing, and conducting training in fire protection, fire prevention, rescue operations, medical emergencies, and environmental hazard management.

The incumbent guarantees effective emergency response by professionally applying skills and techniques at the scene. The ESS independently assesses and treats illnesses or injuries within the scope of their professional protocols to ensure adequate medical attention.

Accountabilities:

  • Address site emergencies including, but not limited to, fires, technical rescues, hazardous materials incidents, and medical situations

  • Act as a lead in managing the ERT ensuring the safety of all responders is paramount

  • Ensure the safe operation within their shift team by complying with all Emergency Response Work Practices, such as Safe Operating Guidelines (SOGs), site Safe Work Practices, and Department Protocols

  • Act as a lead in programs/processes to support Health, Safety, Fire Prevention and environmental due diligence while adhering to applicable legislation

  • Inspect and maintain Emergency Services and Fire Protection equipment. This includes testing of equipment, and apparatus as required by National Fire Protection Association (NFPA) for Shell requirements

  • Develop department-specific protocols and training to ensure the safe and efficient operation and maintenance of Emergency Services equipment

  • Provide service and support to maintain SCBA and SABA equipment

  • Conduct assurance activities such as Fire Extinguisher inspections, Emergency Assembly Area audits, and monthly inspections of Automated External Defibrillators (AED)

  • Manage fire protection impairments, fire water usage, road closures

  • Conduct classroom and field training/drills for all emergency services scenarios, and review site fire pre-plans for accuracy while participating in drills to exercise these plans

  • Provide ERT initial and annual refresher training, offering guidance and expertise to the ERT

  • Assess risk related to Fire Protection impairments and develop contingency plans to mitigate

  • Develop rescue plans as required for high-risk work

  • Actively participate in the Scotford Safety program acting as ambassadors for HSSE

  • Keep your skills up to date with relevant governmental regulations for Emergency Response, and continuously enhance your knowledge and practices in Fire, Rescue, and Medical Response through ongoing education and industry developments

  • Perform any additional task as required

What you bring

  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

  • At least High School Diploma

  • Must be certified as (National Fire Protection Association) NFPA 1001 level 2 from an International Fire Service Accreditation Congress (IFSAC) or Pro board accredited facility

  • Must be certified and registered through Alberta College of Paramedics to work in Alberta as a Primary Care Paramedic (PCP) or Advanced Care Paramedic (ACP)

  • Minimum 3+ years Emergency response experience

  • Deep knowledge in Protection, Fire, Rescue, Medical and Hazmat response

  • Knowledge and experience in hydrocarbon facilities would be considered an asset

  • Willing to respond as on call in the event of a significant incident or as required to support an incident

  • Willing to complete initial and ongoing annual fitness evaluation

The following certification is a plus:

  • Class 3 drivers’ license, with Q endorsement

  • Certified as 1041 Fire Services Instructor Level 1 would be considered an asset

  • Certified as NFPA 472 HazMat Technician would be considered an asset

  • Certified NFPA 1002 Pumper Operator would be considered an asset

  • Certified as NFPA 1006 high angle and confined space technician would be considered an asset

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

  • Progress as a person as we work on innovative projects together

  • Continuously grow the transferable skills you need to get ahead

  • Work at the forefront of technology, trends, and practices

  • Collaborate with experienced colleagues with unique expertise

  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself

  • Benefit from flexible working hours, and the possibility of remote/mobile working

  • Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world

  • Take advantage of paid parental leave, including for non-birthing parents

  • Join an organization working to become one of the most diverse and inclusive in the world

  • We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

  • Grow as you progress through diverse career opportunities in national and international teams

  • Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

  • Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

  • Shale gas and liquids assets in Alberta and British Columbia

  • A network of 1,400 retail stations across Canada

  • The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

  • The Sarnia Manufacturing Centre refinery in Ontario

  • Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

  • 15 Shell-owned distribution terminals, three of which have marine operations

  • Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

  • Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business