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Info Management Compliance Focal Point


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Info Management Compliance Focal Point

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Reference ID R74628 Updated 13/05/2022 Employment Type Full time Experience level Experienced Professionals
Country United States City/State Houston Work Location Houston

The Role

Position Purpose

What’s the role?

As the Primary Information Management Compliance Focal Point (IMCFP), you will be responsible for supporting the consistent execution of Group Information Management (IM) requirements for the Products segment (Business) of Downstream Chemicals + Products globally, under the direction of the Chemicals & Products (C+P) IM Business Lead and DS Global IM Compliance Manager (IMCM).

You will be required to work across all levels of the DS C+P businesses globally. This position facilitates DS C+P compliance with Group, business, regulatory, tax and legal requirements for Information Management.   

More specific responsibilities include:

  • Initial point of contact for Secondary IMCFPs, Data Privacy Focal Points (FPs), and IM Collection Owners for any questions or issues related to information and records management compliance in Products.
  • Identify individuals requiring IM training and provide Chemicals + Products-specific IM training and on-going, ad hoc support to Focal Points and Collection Owners in identifying records, managing their information collections and executing related IM activities.
  • Liaise with the DS Global IM Compliance Manager, the IM Business Lead (IMBL) for the Chemicals + Products Class of Business and the Chemicals Primary IMCFP to ensure alignment with Group-level IM guidance and related business goals.
  • Understand and apply the Group Retention Schedule and Business/Function File Plans and advise Focal Points (FPs) and Collection Owners on the selection and maintenance of File plan(s) relevant to Business information to ensure they are fit for purpose and aligned with best practices.
  • Work with the Business in organizational changes (e.g. mergers, acquisitions, divestments, reorganizations, new venture set up) to assess impact on Information and Records and provide IM compliance guidance.
  • Ensure that the Business have effective operational IM processes and controls in place to comply with the IM Standard and Guidelines, and ensure these processes are effectively incorporated into the relevant Business Management Systems.
  • Advise the Business on Information and Records Management risks, goals and requirements, escalating IM compliance issues requiring attention by the IMBL or the DS IMCM.
  • Provide business-specific training and guidance and share best practices as the Records in M365 and Information in Applications subject matter expert (SME).
  • Support the DS IMCM and Business IT as needed to ensure compliant decommissioning of IT systems that contain Records.
  • Cascade IM information / changes to impacted Secondary IM CFPs, FPs, and Collection Owners.
  • Work with Records Management (RM) Service Providers and Vendors (e.g. Shell Real Estate, Iron Mountain) and others as needed to support Business needs for managing physical records.
  • Respond to Preservation Notices and Material Collection requests impacting the Business, communicating with internal paralegals, attorneys and external legal counsel as needed.

Skills & Requirements

What we need from you

We’d want to hear from individuals who have the following:

  • Must have legal authorization to work in the US on a full-time basis.
  • Bachelor's Degree required.
  • Minimum 5 years experience in Information and Records Management including e-Discovery, electronic Records Management, physical Records Management, Information Risk Management, Data Privacy and information, document and records management tools (e.g. M365, Shared Mailboxes).
  • The ability to prioritize and work to tight deadlines in a fast-moving business environment.
  • Experience in (or knowledge of) the downstream energy/petrochemicals industry knowledge is preferred.
  • Professional qualifications such as CIP – Certified Information Professional, CRM – Certified Records Manager, or commensurate practical experience is a plus.
  • Project Management experience is a strong plus (e.g. a certification in the field of project management is a plus).
  • Ability to work globally in a virtual environment (including, as needed, evenings and mornings).
  • Ability to work in a matrixed environment.

Company Description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible.  We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

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