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Aviation Operations Advisor - German Speaker


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Aviation Operations Advisor - German Speaker

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Reference ID R3108 Updated 25/11/2020 Employment Type Full time Experience level Early Careers
Country Poland City/State Krakow Work Location Krakow

The Role

You will provide support to front lineShell Aviation Operationsacross Europe. This role acts as the interface between Shell Aviation and airport operations. Central to this role is the management of activities coveringoperational expenditurefor Into-Plane and Fuel Storage. Other key responsibilities include actively contributing to continuous improvement and operational excellence at Shell Operations and with our Partners, to improve customer satisfaction. Our Teamsupports a diverse contract portfolioconsisting of Into-Plane and Storage 3-rd parties, joint ventures and concessions agreementsacross more than 60 locations.We support11 countries- Germany, Austria, Netherlands, UK, Finland, Sweden, France, Czech, Slovakia and Turkey.

Your main duties would be:
-managing the creation, monitoring and closure ofPurchase Orders, coded payments for operational expenditure in Shell Operations
-ensuring the accuracy of paymentsby verifying that rates, charges and scope of work are correctly represented on invoices
-preparing monthly concessionreports for airport authorities
-carrying out location/country specific activities regarding claiming VAT and customs, tax and other submissions

-acting as a first point of escalation to resolve operational issues to resolve customer disputes within targeted time frames
-working closely with other team members to drive continuous improvement, especially for Requisition to Payment and Asset Management tools, processes and ways of working, as well as cooperating with Into-Plane Operations and Customer Operations to determine root cause of invoice accuracy errors

If you have: 

-experience in Requisition to Paymentprocess and tools e.g. Ariba
-very good English and German skills, both verbal and written(min.B2)
-experience in task/workloadprioritization
-ability tomanage multiple stakeholders
-attention to detail and accuracy
-analytical skillsand data reporting experience
-continuous improvement mindset /process simplificationexperience

-additional good command of Czech and/or Slovak will be a plus

Apply today!

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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