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External Relations - Business Partner

Krakow
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External Relations - Business Partner

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Reference ID 142736BR_EN Updated 31/07/2020 Employment Type Full Time Experience level Experienced Professionals
Country Poland City/State Krakow Work Location Krakow

The Role

External Relations (ER) Krakow was created in 2019 to provide communications, public affairs and business advice support to Shell’s global businesses, country and corporate teams that work to strengthen Shell’s brand, the company’s reputation and its license to operate and grow.

If you are looking for challenges and opportunities in a global company at the forefront of the energy business and debate read on...

We are looking for a new team member that is interested in social politics, psychology and communication, you will support the ER team in responding to business requests across sustainability, safety and the energy transition, related topics and the coordination and delivery of networks, briefing materials, training, insights, tools for the team.

You are also going to:

  • Provide direct support to the Sustainability, Transparency and Reports team; namely to (a) execute the human rights data assurance questionnaire, (b) map external reporting requirements with Sustainability Report topics and support the content materiality process and (d) check facts and audit trails for the Reports

  • Provide ER with support in stakeholder analysis and communications approaches that strengthen the overall positioning of the company on the topics of sustainability, safety and energy transition (and respond to the challenges and opportunities along the way)

  • Improve and deliver the Reputation Book (bringing alignment with other briefing books)

  • Provide forward scanning for content opportunities, engagements and conferences and provide stakeholder and audience analysis support as required

  • Coordinate the reputation planning cycle (working with Content Advisers/Business Partners in Krakow) and support the development of the corporate reputation plan.

  • To review, update and improve the ER Portal.

  • Coordinate professional networks and training on Reputation Management, Risk, Stakeholder Management with a view to improving uptake across External Relations.

We are looking for strategic, creative and collaborative candidates with experience in public affairs and corporate communications to join Shell’s External Relations Corporate team and help shape the way the company shows up as it transforms over the coming years.

Ideally, we seek people with an eye for detail, who can collect evidence and data to support their ideas and make improvements.

The successful candidate will be quick to learn the complex business and an active self-starter. We’re ultimately looking for a corporate communications enthusiast; someone who can adapt to the many needs placed on a strong corporate communications team.

Being able to develop strong, trusted relationships with colleagues across Shell in both business and country roles is crucial for the success of this role.

Key ER competencies for the role include:

  • Perfect written and spoken English min C1.

  • Business partnering, media relations, stakeholder management and non-technical risk integration.

  • ​The successful candidate needs to be inquisitive, analytical, have a high attention to detail and be happy to provide challenge where she/he identifies opportunities for improvement/optimisation.

Shell in Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT, and Individuals with Disabilities.

Thanks to cooperation with Shell you gain:


  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space

  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)

  • Complex medical care and individual life insurance

  • Additional funds for trainings and certifications

  • EuroShell Card

  • Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.
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  • Corporate & External Affairs, Krakow (City), Lesser Poland Voivodeship, PolandRemove