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Business Risk Manager – Trading & Supply


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Business Risk Manager – Trading & Supply

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Reference ID R4373 Updated 17/01/2021 Employment Type Full time Experience level Experienced Professionals
Country United Kingdom City/State London Work Location London

The Role

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week.

Where you fit in

Shell employs some 6,400 skilled staff as well as many contractors.

At Shell Trading, we aim to create value for our shareholders, customers, and counterparties across the globe by forging successful partnerships that generate mutually beneficial commercial opportunities.  Trading and Supply Crude encompasses staff in offices worldwide (Singapore, KL, Japan, Singapore, Holland, UK, US, Canada, Barbados), the crude trading and supply business is a market leader

What's the role?

This role is part of the Business Integration and Assurance group and is responsible for Business, Process and Controls risk management and assurance and will have 6-10 direct reports. This role reports to the GM of Business Integration and Assurance Management (BIAM). The Business Integration and Assurance group works closely with the Shell Trading and Supply (T&S) Compliance Organisation and Shell Trading and Supply (T&S) Chief Risk Officer Organisation to ensure that the business can execute with discipline their responsibilities in relation to Compliance and Operational Risk-related activities.  

A strong Risk culture has always been a key foundation of the Trading & Supply business. With an increasing external regulatory focus on our industry, the way the business interfaces with Compliance and Operational Risk (as lead by the Line of Defence 2 capabilities in T&S ) is being re-engineered, and more banking like structure with 3 Lines of Defence being put in place. This role will lead the transition to the new structure, interfacing with the multiple T&S wide workstreams, whilst managing the Business as usual (BAU) team with respect to Compliance and Operational Risk.

The transition is significant (multi-year) and includes:

  • Formalization of Line of Business risk appetite and Financial Crime risk framework with associated policies, procedures, controls, monitoring/assurance, and reporting

  • Roll out of an Operational Risk framework in conjunction with the T&S Chief Risk Officer organisation, including Market Risk reimaging and reorganisation of Trade Controls in Compliance

  • Contributing to Sanctions/AML/ABC and additional new control frameworks, along with the implementation of associated policies, controls, monitoring/assurance, and reporting.  

  • Process and Controls management: acting as the voice of the business in providing inputs to T&S Systems and Process and Controls owners in the development and innovation of processes and agreeing on sustainable solutions for potential issues in the future.

  • Work closely with the business excellence function to lead the continuous improvement of business operations with input from adjacent businesses

  • You will also own systems and processes that are business-specific (e.g. Business Model) and ensure robust management of ‘end to end’ processes (Life of a Deal)

  • Work closely with the Compliance team to manage activities like Control Learning Events (CLE’s), Enterprise Risk Assessment process (ERA), GDPR, Records Management, and training.

  • Data validation workstream across the Crude-relevant T&S systems

  • Implementation of SMCR recommendations across the T&S regulated entity – policies, procedures, controls, monitoring/assurance, and reporting

  • Represent the business on the T&S wide IT enablement projects, the central risk task force team, and lead business initiatives

  • Assessing resourcing requirements for post-transition and build a BAU team to effectively manage the ongoing business line risk in Line of Defence 1 across the Crude business offices (London, Houston, Singapore, Moscow, Nassau, Rio de Janeiro)

What we need from you

Your hands-on mindset and practical problem-solving approach will help ensure success in this role. We will need you to promote and ensure collaboration across multiple business functions to achieve common objectives.

  • A deep understanding of operational risk, the regulatory and compliance environment within which trading businesses operate including an appreciation of risks and obligations relating to financial crimes

  • Familiarity with physical trading businesses is a big plus

  • Experience in operational or compliance risk (preferably both) and associated process design and controls

  • Experience in Project management

  • Experience in managing an appropriate governance structure across the change workstreams

  • Appreciation of the role and impact of technology change in the wider context of business capabilities, organisational model, people and processes

  • Ability to develop strong relationships with and influence key stakeholders across an organization

  • Leading diverse teams with multiple priorities across diverse businesses and geographies

  • Being an innovator and driver of sustainable change with an ability to clearly articulate strategic goals and interim milestones

  • Experience in successfully driving short term improvement while maintaining a clear strategic long-term view of the business.

  • Managing & supporting decision making with incomplete data or ambiguity at times

An innovative place to work 

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. 

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently.

Our values  

Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you’ll belong to a world where you are proud of your achievements and propel your career with global opportunities.

Women’s perspective 

We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell the kind of workplace that is flexible, appealing, and supportive for women. In effect, we have retained our title as a Top Employer for Women in the Times in 2017. Key to this achievement is our initiative to provide formal (and informal) flexible working arrangements for our women employees. Our global and transparent pay policies are also backed up by a leadership team fully supportive of our diversity ambitions. We will help you foster your career through our Women's Career Development programme and through our extensive Women's Network.


At Shell, we support and enable remarkable people from every background, and strive to be a pioneer of LGBT inclusion in the workplace. When our employees excel, we excel. It’s for this reason that we are proud to support our lesbian, gay, bisexual, and transgender (LGBT) staff, promoting equality for employees regardless of sexual orientation or gender identity. In 2018, Shell was ranked as one of the Best Places to Work for LGBTQ equality by the Human Rights Campaign Foundation.  

People with an impairment 

At Shell, we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that. If you'd like to apply, just let us know about your circumstances. 

We can support you throughout the process. From application, to interview, to your first day of a rewarding career with us.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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