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Controls Expert


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Controls Expert

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Reference ID R33728 Updated 21/07/2021 Employment Type Full time Experience level Experienced Professionals
Country United Kingdom City/State London Work Location London

The Role

Where you fit in?

The size and complexity of Shell Trading & Supply (T&S) has increased substantially over the past few years and the expectations around risk management from a regulatory perspective have also shifted for Energy trading.  We are therefore strengthening the risk management capabilities of the organisation from a people, process, data and systems perspective in both the first and second lines of defence.

This is a new role in the Operational Risk Framework team (second line of defence) which will be responsible for bringing together existing components of the Shell Control Framework across the global T&S business into an integrated control framework as part of the new overall T&S Integrated Risk Management Framework (IRMF). The IRMF is currently being developed under the Risk Management Approach (RMA) Programme under the T&S Risk Task Force. The RMA Programme is defining and integrating how all Operational and Compliance Risks will be managed, embedding the concept of “Three Lines of Defence” across the organisation and developing the IRMF. An integrated control framework is a key foundational component of the Integrated Risk Management Framework (IRMF). 

What is the role?

You will report to the new Head of Operational Risk Framework and it is anticipated that the role will be part of the RMA Programme under the T&S Risk Task Force until transition to BAU.  The role can be done virtually. The majority of the Operational Risk Framework/RMA team is expected to be based in London providing expertise and support to T&S globally.

Also, you will interface with multiple stakeholders across T&S, including business teams, Governance & Assurance teams across RDS and Risk SME’s who act as Risk Type Advisers (RTA) for specific risk types in Risk, Compliance and RDS group functions. This role relates to the global T&S business with stakeholders primarily located in T&S hubs in London, Houston, Rotterdam, Dubai and Singapore. The role is expected to work closely together with peers in the T&S Operational Risk Coverage and Compliance teams. 

It is expected that you will not manage direct reports and will be required to indirectly deliver through others. It is also anticipated that this role will manage and/or work closely together with temporary project resources supporting the design and development of the IRMF as part of the RMA. 

More specifically, your key responsibilities will include:

  • Provide guidance and expertise to the T&S organisation on controls related risk framework topics;
  • Act as key SME for T&S on controls best practice and methodology;
  • Refine, implement and maintain the integrated controls standards for T&S, including methodologies and standards for controls design, controls effectiveness testing and controls issue management;
  • Build and maintain the Control Inventory for T&S;
  • Establish governance around controls in T&S;
  • Support the completion of a comprehensive and holistic Risk and Control Assessment (RCA) as controls methodology SME, starting with the RMA RCA pilot covering a small sub-set of trading desks across T&S. This includes providing contextual and reference control framework data as part of the execution of the RCA;
  • Support the development, refinement and roll out of the relevant modules of MetricStream as controls methodology SME;
  • Work with Risk Transformation team/RMA Change & Engage team to provide key insights into change and education materials and communications as required;
  • Promote a positive risk culture which supports a “Learner Mindset” around operational risk issues and encourages learnings from incidents;
  • Ensure outcomes are delivered cost effectively, with AI, automation and digitalization where appropriate, such that they deliver true value to T&S;
  • Partner with the other team members in the Operational Risk Framework/RMA team to ensure alignment and drive collective change;
  • Partner with the T&S Operational Risk Coverage team as key controls methodology SME;
  • Partner with T&S Compliance to ensure ongoing cohesion of approaches, tools and templates;
  • Partner with controls SMEs in the business, functions and RTA teams. 

What we need from you?

We’d hope to see as many of the following in your CV:

  • Considered to be a senior controls SME;
  • Must have demonstrable experience of having implemented and embedded, or made significant changes to, a non-financial control framework at a peer institution (Investment Bank, Oil & Gas Major, Independent Commodity Trader);
  • Understanding and technical knowledge of non-financial risk management;
  • Knowledge of the global Energy markets (Gas, Power, Carbon and Oil) and/ regulated trading business;
  • Understanding of categorization of controls and the ability to design and implement a comprehensive controls inventory;
  • Technical understanding of the suite of controls which are generally employed to mitigate various types of non-financial risk within a complex trading organization and ability to articulate “what does good look like?” to the rest of T&S;
  • Ability to articulate control mitigation strategies to business partners; 
  • Clear understanding of the “3 Lines of Defence” model and segregation of duties for each LOD;
  • Proven ability to work in partnership with the 1st and 2nd line of defence to deliver pragmatic risk management solutions which are cost effective and relevant for the business;
  • Strong communication skills and virtual management of interfaces;
  • Ability to interact with a wide range of stakeholders; 
  • Credible and persuasive in ensuring the needs of the business are fully understood;
  • Ability to resolve conflict and deliver tough messages;
  • Demonstrated ability to navigate complex and dynamic environments.


An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently. 

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. 

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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