Resource Management Analyst
What’s the role
As the Resource Management Analyst, you will strategically oversee resource allocation and align staffing needs, covering both employees and contractors, across various locations, business lines, and teams. You will serve as a key liaison between project teams seeking specialized expertise and Capability Centre (CC) managers responsible for talent and capability oversight. Your role requires close coordination with the Sourcing team to identify and onboard qualified contractors, demanding strong communication and interpersonal skills. You’ll quickly earn the trust of sponsors and stakeholders, gaining credibility through your insights and playing an active role in key meetings. Skilled in conflict resolution, you will handle challenging conversations with tact and professionalism. By leveraging your analytical and organizational strengths, you will drive continuous improvement through efficient processes, proactively identify current and future capability gaps, and deliver actionable insights and reports that support IT business objectives and enhance overall performance.
What you’ll be doing
In addition to your technical and analytical expertise, you’ll naturally draw on your strong people skills, serving as a vital link between project teams’ resource needs and the delivery of those resources. Throughout, you’ll foster constructive and trusting relationships with a diverse range of business stakeholders, most of whom operate in virtual environments—ensuring seamless collaboration and alignment.
More specific duties will include:
Helping to drive quality, availability, and consistency across the resource management data.
Handling the release of resources from assignments
Working with the IT Sourcing team to source contractors (from request to contract set up)
Managing escalations for respective groups in case of resource allocation issues
Supporting continuous improvements and other initiatives within the team
Manage and support account management face-up for selected resource group to ensure robust technical, functional and domain knowledge is available across the different groups required for that area
Through data & analytics, support CC managers/leads to develop a future-proof technical and domain capability in terms of numbers, skills and (re)sourcing channels
What you bring
Has proven years of experience in IT Resource Management or equivalent experience via IT Project management, IT PMO work, Human Resource management or IT Capability Centre management
Degree level in STEM, computer science, engineering, mathematics, or a relevant field of applied mathematics
Experience and expertise with a diverse workforce strategy
Proven stakeholder and relationship management skills
An ability to be delivery focused and deliver in a maturing business model
Skilled at supporting and participating in developing effective solutions where broader frameworks might not be in place or be under development
Experience with resourcing processes (demand validation, allocation, de-allocation, KPI tracking) for large accounts and engagements
Experience with reporting and analytics of resource data
An understanding of the disciplines and roles in IT projects and services
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programmes.
Note:As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.