Sr. Counterparty Onboarding Team Manager
If you are interested in the very heart of our business – Counterparties – and have a passion to deliver effective, top tier Line of Defense 1 activities, this could be your chance to make a difference in Shell Trading & Supply.
Enhancing the Shell Counterparty (CP) onboarding experience whilst ensuring our regulatory and Compliance standards are met is at the heart of this senior leadership role.
Shell Trading and Supply (T&S) is one of the largest energy trading operations in the world. With over 7000 employees operating across the globe to support our world class integrated trading and supply value chain, we support the Shell group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products and freights in trading hubs all over the world with the main trading and marketing locations in Houston, London, Dubai, Rotterdam and Singapore.
Shell Energy Trading is an industry leader and the key face to the market providing more and cleaner energy across a global portfolio of LNG, gas, power and environmental products. We are positioned to play a significant role at the heart of Shell’s Energy Transition. Through the growth of our LNG, gas, power and environmental products businesses, we are supporting our customers’ desire for more and cleaner energy.
You will be part of Shell Energy Trading’s Business Integration and Assurance (BIA) organization, a team of professionals who are passionate about enhancing our ability to trade with counterparties whilst maintaining our compliance and ethical standards.
What is the Role?
As the Counterparty Onboarding Manager, you will be instrumental in setting up and leading a new integrated organization where the customers experience is key. You will provide assurance and work with stakeholders across T&S to ensure robust resource plans are in place to capture capability and capacity requirements. In doing so, you will run a global team accountable in all aspects of supporting the T&S lines of business in its compliant execution of counterparty outreach and risk review.
You will be the central escalation point and conduit with Compliance looking to bridge Line of Defense 1 (LOD1) and Line of Defense 2 (LOD2) teams together at the same time as leading remediation of known issues identified via audit actions.
Drawing on expertise within your team, you will work with stakeholders across our Lines of Business (LOBs), Compliance and other global functions to understand their requirements and help them achieve excellent performance by ensuring they have the information and capability to work effectively.
More specifically, your role will include:
Lead and manage the global Shell Energy COF team in SBO Manila, including establishment of the overall vision and strategy for the team.
Provide direction, develop recommendations, and manage your teams’ performance in the areas of continuous improvement, process, performance, and capability management
Drive stakeholder consensus and managing what can sometimes be diverging options across these various stakeholder groups at a very senior level
Act as the conduit and business partner to Compliance especially when looking to solve cross Lines of Defense issues
Assess market and industry developments in relation to Counterparty Lifecycle management practices, integrating ideas or preparing briefings to the business as appropriate
What We Need from You?
You will be used to operating at a very senior level within Shell and be able to make a lasting impact through a combination of excellent team management, analytical and problem-solving skills.
You should be able to engage effectively across all levels of the T&S organization and other areas of the business as required (e.g. Shell T&S Compliance) and be able generate buy-in for the solutions you propose from operational levels all the way up to senior management.
You will be able to inspire the people in your team to work towards practical goals that have a real impact on our counterparties’ experience of doing business with Shell.
To succeed, the position requires:
Strategic thinker with 15-20 years of experience in managing global teams
Demonstrated experience with leading a business transformation
Strong understanding of the Financial Crime / KYC regulatory landscape
Good knowledge of CLCM systems and technology
Considerable experience working in role focused on structured problem solving and providing a service to the business, e.g. (internal) consultancy or operational excellence
Portfolio management experience, including the ability to manage programs of work and produce meaningful management information and updates
Proven change management skills in a complex stakeholder environment against a regulatory backdrop
Demonstrated ability to collaborate and partner effectively within a global leadership team
Excellent oral and written presentation skills including being skilled in using PowerPoint and Excel to present and structure information.
Commercial awareness & understanding of financial benefits definition and tracking
Robust written and verbal communication skills with the ability to influence at all levels of an organization, both internally and externally, and engage with a wide range of stakeholders
Challenge and Complexity
Level of stakeholder tends to be leaders up to GM level as well as some up to VP/EVP level.
Engagement with a large variety of (groups of) stakeholders on an operational and strategic level, managing competing priorities. This stakeholder engagement includes participating in and leveraging relevant networks.
Engagement with stakeholders across all lines of defense (LOD1, LOD2 and LOD3).
Manages interactions with external service providers.
Lead creation and improvement of processes of high complexity.
Work successfully within cross-functional organization - which requires exceptional stakeholder engagement, commercial acumen, understanding of all T&S business lines
High complexity
High degree of specialized KYC/Fin Crime expertise strongly preferred, including systems & technology
High degree of business/market/product/commodity knowledge required with experience working within business lines
High degree of knowledge and understanding of regulatory landscape (minimum advanced level)
Advanced management experience
Exceptional stakeholder management skills
Transformational experience
Previous experience successfully establishing new organization preferred
Integrator role coordinating input from multiple business and functions
High degree of handling work with potential material strategic, regulatory, reputational and/or fiscal impact
High degree of influencing required with senior management
High degree of requirement to lead improvement activities
High degree of requirement to develop best practice and competencies in new areas where no current expertise or established precedents exists
Mid shift work schedule: 3PM-12AM