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Senior Pricing Analyst

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Reference ID R137383 Updated 02/07/2024
Commercial and Retail
United Kingdom
Milton Keynes

This is a great opportunity to join the Commercial department, responsible for ensuring we deliver accurate and timely pricing and contract requests to the sales and operational teams.

Where you fit in

At Shell Energy, we believe there’s a better way to power your business.

Aligned with Shell’s ambition to be a significant global power business and to become net zero by 2050, we are here to guide businesses to a better energy future.  One that has the customer and a commitment to cleaner energy at the heart and makes it easy and affordable to embrace new technology. 

We offer businesses across Britain 100% renewable electricity as standard. Our cleaner, affordable and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also offer natural gas to our customers with the option of supplying green gas on request. 

What’s the role?

The role supports our business’ growth ambition in the B2B space, by ensuring we provide accurate and timely product offers and contract documentation to our salespeople delivering sustainable customer growth.

Reporting into the Mid-Market Pricing Manager, the role requires a self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.

You will get the opportunity to deliver improvements to our pricing process and system capability that will have tangible benefits for our business customers, including improving the speed at which tenders are generated, simplifying the contracting process, and developing more tailored offers by incorporating a wider set of customer information when determining the price point.

  • Assisting the Mid-Market Pricing Manager in implementing pricing and credit strategy to support our growth plans in the Mid-Market customer segment
  • Responsible for the day-to-day production of tenders ensuring they are maintained efficiently and effectively
  • Assisting the Mid-Market Pricing Manager in prioritising the team workflow, to produce timely, accurate and competitive prices relating to structured energy products and services
  • Taking a proactive role in the identification and implementation of improvements to pricing, quotation and acceptance processes including automating manual processes, removing blockers, and simplifying processes all aiming for a smooth end to end process with limited touchpoints
  • Scope out, request and test changes to the core pricing systems and models
  • Support Sales by managing the Business Pricing Inbox where sales requests for pricing are raised
  • Ensure all service levels (SLAs) are met, with queries dealt with efficiently, accurately, and effectively
  • Maintain and update the requisite process documentation and training this out to the wider B2B Pricing team as required
  • Implementing the Commercial Credit Policy and interpreting third party reports/company filings to determine the appropriate level of credit mitigation for contract requests
  • Validating both outbound prices and incoming contracts to ensure they meet the needs of our customers whilst also delivering the expected value to our P&L
  • Validation of day-to-day price movements within our pricing systems
  • Creation of KPIs and building of reports/dashboards to track performance of the Mid-Market Pricing team
  • To fully understand our suite of products and their associated terms & conditions

What we need from you

We are keen to speak from individuals with experience in B2B retail energy pricing. An appreciation of wholesale market dynamics and insight into power/gas non-commodity charges and their underlying drivers and charging mechanisms would be ideal. You’ll also call on your degree in a numerical/business discipline or equivalent.

We also hope you possess the following skills and/or experience:

  • Highly analytical and numerate with excellent attention to details
  • Familiarity with VBA/SQL or similar programming/logic, or the desire to learn
  • Good communication skills – both written and oral
  • Ability to perform well under pressure and manage conflicting priorities and expectations of multiple stakeholders
  • Ability to breakdown and communicate complex ideas to support/upskill junior team members

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they don’t feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.


Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.