TRACK Software Specialist
What’s the role
The location of this role is the Shell Polymers Site in Monaca, Pennsylvania. The site, previously known as the Shell Pennsylvania Chemicals Project, was started up in 2022 and Shell’s entry into the Polyethylene performance chemicals market. Shell Polymers is now a critical part of the Shell Chemical global portfolio and integral to the success of the overall business. This role offers the opportunity to work in a fast-paced manufacturing environment, with a team of highly motivated individuals, working with a newly constructed world-class asset.
As a TRACK Software Specialist, you will work within the Shell Polymers Monaca Maintenance, Turnaround and Construction (MTAC) Organization and is accountable to manage the software that supports daily invoicing. This includes labor, material, and equipment for all enrolled vendors. The role requires the ability to work in collaboration with business functions and various disciplines. A critical component of the position is communication with key business and vendor stakeholders to ensure accurate recording and reporting of business transactions.
Accountabilities:
Management and set-up of user accounts, password resets, profile permissions, report filters, and organization groups
Management and develop of reference documents for TRACK processes – instruction and troubleshooting guides
Management of TRACK vendor listing with SAP details
Management of vendor and TRACK supervisor email distribution lists
Data entry / import of craft rates, as required for increases and/or changes
Management and development of Skill, pay formula, and schedule
Management of TRACK master data – skills, rates, contractual equipment rates, supervisor ID master, ERP vendor codes
Updates schedule as required for vendors for site events (Outages, Turnarounds, Projects, etc.)
Onboard new vendors into TRACK – creation of TRACK agreement, skill names and rates, labor classifications, service master set-up and material module, and TRACK orientation
Coordination of all data with Contracts and Procurement group
Input and review of TRACK contract language for vendors
Vendor management of TRACK expectations, including communication of new processes
Mentor vendor timekeepers, payment reconcilers, and business approvers
Management of training/refresher workshops as needed by the business
Management of daily offsite, unscheduled overtime, and other scenarios through overrides
Management of daily badge events
Management of daily missing badge events, including gate issues with Security
Management of daily rejections of entries
Monitor of Purchase Order utilization – communication with Contracts & Procurement and Finance
Monitor of unaccepted, unallocated, unapproved entries
Support to MTAC team with regards to correct Purchase Order & Work Order combinations
Management of TRACK access for Shell employees
Management of correct service and material masters
Management of credit invoices
Management of “black out period” for newly enrolled vendors
Management of IT changes – new software releases, hotfixes, server outages, application issues, etc. for both Shell and vendors
Management of system – submit help desk tickets for defects, bugs, and/or interface issues
Engage with offshore TRACK Admins as needed for completion of various tasks
Support of ad hoc requests from other departments and Shell Internal Audit
What we need from you
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
You must have a minimum of 3 years’ refinery or petrochemical experience
Must have a High School diploma or equivalent
Mastery in TRACK software
Certification of TRACK Timekeeper level, TRACK Authorizer level, TRACK Coordinator level, and TRACK Trainer level is required
Strong knowledge of SAP
Excellent collaboration skills and ability to work with cross-discipline teams, including but not limited to Contracts & Procurement and Finance
Embraces utilization of technology – High level understanding of office 365, OneNote, Microsoft Teams, Power BI, Power Apps, Power Automate, iPads are an asset
Excellent communication (verbal and written) and interpersonal skills that inspire and energize people to create a clear sense of direction and priorities
An ability to positively influence people, effectively drive work processes and ensure compliance with policies
Ability to drive execution and stretch the performance of people with a wide range of capabilities
Demonstrated leadership and decision-making skills to effectively coordinate individuals to deliver and drive action plans to resolution
What we offer
The base salary range for this position is $84,000 - $126,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in The United States
Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.
We operate in all 50 states, from our Deep-Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.
We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.
We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.