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Business Process and Controls Manager


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Business Process and Controls Manager

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Reference ID R232 Updated 08/01/2021 Employment Type null Experience level Experienced Professionals
Country Netherlands City/State Rotterdam Work Location Rotterdam

The Role

What's the role?

In Shell, we are delivering a variety of Operational, Regulatory, and Compliance objectives for Trading & Supply. The Process and Controls Manager will be responsible for representing the Trading & Supply Products business area across a portfolio of Compliance, Operational Risk and IT projects to help deliver this program. The role will work alongside the Products Risk and Products IT Project Managers to ensure a focus on improving processes and implementing suitable controls across all relevant Life Of A Deal (LoaD) systems to ensure risks through the deal are mitigated. This is where we will need you to balance execution efficiency with risk mitigation while considering value delivery, cost, and quality.

You will manage a portfolio of medium-to-large sized projects and assurance actions of high complexity and risk within T&S Products and its end to end-linked business partners to test, modify and increase the set of processes and controls to provide continuous improvement and management assurance.You will be part of a global team of 5-10 Process & Controls experts which managee over 55 unique commercial desks and support over 250 unique traded products in Shell’s portfolio

Your main accountability and focus is to map, identify, test, and create key processes and controls to assure the T&S Products business is properly managed across a range of risks.

You will develop and deliver the process and controls scope through a structured change management approach and work with subject matter experts to embed this in the business. As part of this, you will establish and maintain appropriate and effective governance structures and procedures to obtain resources, drive decisions, resolve issues, and deliver project objectives.

You will work with business stakeholders to define metrics and criteria and analyse risks and variances against the plan, and escalate quickly if required. You will manage appropriate stakeholder change management and communication plans and engagements.

Above all else, you will need to develop and manage a high-performing team.

Wha we need from you

If you enjoy a wide scope of work and using your strong problem-solving skills in a dynamic environment we would like to hear from you.

  • Experience in designing or redesigning business controls with testing, implementation, and assurance

  • Experience in business processes mapping, gap analysis, design/re-design, and implementation

  • Knowledge of commodities markets, derivative products, trading platforms, operations, and end to end (E2E) processes

  • Experience in implementing change management

  • Project management methodologies and tools, especially the experience of Agile

  • Ability to learn quickly in an ambiguous environment

  • Experience in coaching stakeholders

  • Experience in leading a team and preferably a distributed team

This role has excellent development opportunities within Trading and Supply. We want people who share our core working values of honesty, integrity and have respect for others. 

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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  • Ungraded NTBE, Rotterdam, South Holland, NetherlandsRemove