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District Manager - Sacramento, CA

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District Manager - Sacramento, CA

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Reference ID R36428 Updated 14/09/2021 Employment Type Full time Experience level Experienced Professionals
Country United States of America City/State Sacramento Work Location Sacramento

The Role

Location of Position: Sacramento, CA Market

What's the role -

The Jiffy Lube District Manager is responsible for assisting Jiffy Lube franchisees in developing a profitable, strong operational and growing business.   The District Manager will serve as a business consultant, helping franchisees deliver on their objectives of customer growth, product volume increase, business development and revenue.  The successful candidate will be a self-starter who is able to autonomously manage their individual book of business.

Accountabilities:

  • Serve as the primary owner of the relationship between the franchisees and Jiffy Lube
  • Deliver results through business consultation in California market of the United States, mainly in the Central and Northern parts of California, with occasional store visits in Chicago region. 
  • Assist franchisees in increasing customer counts and revenue that contribute to long-term, sustainable business growth.
  • Sell-in new Jiffy Lube business offerings including technology, customer experience and operational plans designed to create long-term success
  • Visit and coach Jiffy Lube store managers and employees to deliver Operational Excellence
  • Influence and manage Key Accounts, including multi-layered organizations, to deliver operational, commercial and customer excellence.  Work with business owners varying in size of 1 to 50 stores.
  • Employ commercial knowledge and economic acumen.  Focus on year-over-year commercial ROI, risk management, and growth / delivery planning.
  • Manage stakeholders from cross-functional teams to deliver results, including Jiffy Lube, Pennzoil (Shell Oil Products, US), Finance, Credit, Marketing, Sales Support, Supply Chain and Business Assurance.
  • Develop a joint business/account plan that sets strategic goals and takes into account the unique circumstances of each franchisee
  • Analyze data and generate insights that will influence performance improvement with franchisees
  • Anticipate plan gaps and opportunities by generating leading estimates and taking action to meet targets
  • Meet face-to-face and virtually with franchisees to conduct frequent business reviews
  • Communicate and ensure consistency in marketing programs and promotions at the store level
  • Grow and retain fleet key accounts and business relationships by actively planning and calling on customers. Plan, train, and assist Franchisees with customer calls and visits.
  • Protect the Jiffy Lube brand by enforcing the Franchise Agreement and Policy and Procedure Manual (P&P).
  • Understand and enforce Jiffy Lube contract requirements for operations, products, marketing and customer experience.  Address areas of non-compliance when needed.
  • Use Power BI, Salesforce, and other customer relationship management tools to communicate, track and close sales calls and opportunities.
  • Generate customer planning tools to prepare for effective franchisee engagements
  • Effectively follow-up on meetings to delegate actions and ensure commitment/accountability.
  • Can effectively communicate analysis and conclusions to customers in a way to that influences change and performance improvement.

Skills & Requirements

What we need from you -

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelor's degree is required.
  • Minimum five (5) years’ experience in a commercial role.
  • Must reside in the Sacramento, CA market or surrounding area.
  • Understanding of the automotive industry is preferred.
  • Effectively work in a home office / virtual setting.
  • Ability to travel away from home up to 50% of the time, with some overnight stays.
  • Attend required Jiffy Lube corporate meetings and conventions.

Company description 

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible.  We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

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  • Commercial and Retail, Sacramento, California, United StatesRemove