Aviation Services Manager

Position Purpose:

To lead, supervise, organize and manage safe aircraft and flight operations in the transportation of personnel and freight achieving “best in class” performance, safety and security. To manage aviation services contract, provide 1st line assurance, and ensure compliance to commercial and HSSE contract performance metrics. Optimize the use of resources in the most efficient and cost-effective manner. Provide aviation expert technical advice and support to other business units as required.

Dimensions:

• IGU Malaysia Primary Spend (OPEX): ~ circa MYR 170million per annum

• Contract Management:

~ 2 Helicopter Services Contract Mode 2, High Risk (Contract ACV – est. MYR10mil spend annually)

~ 1 Helideck Inspection contract Mode 3, Low Risk (Contract ACV – est. MYR300k spend annually)

• Demand

~ East Malaysia operations only (Sabah and Sarawak)

~ Passenger movement (35,000 pax per year – Shell share)

~ Flying hours (1000 hours per year – Shell share)

~ 40+ helidecks (platforms, rigs, work barges, vessels) for Shell and 3rd Party.

What's the role:

1. Ensure the Aircraft Operators comply with national regulatory requirements (CAAM), SEAM Standards for Air Transport Safety, Shell Group Requirements for Aircraft Operations (SGRAO/Part 690).

2. As the Contract Holder for IGU Malaysia’s aviation services contracts, manage Aviation Contractors to comply with contract requirements and budgets set.

3. Manage any change to the contract through engagements/discussions/approvals of PETRONAS’s Category Manager (PN CAT-Man).

4. Conduct frequent and effective assurance (1st line assurance) audits on Air Operators in preparation of periodic Shell Aircraft audits.

5. Conduct airport / heliport / field site / and helideck audits and inspections to Group standards.

6. Support the Air Operators to close gaps identified by both 2nd and 1st line audits in a timely, sustainable manner with the aim of achieving operational and technical excellence in their operations.

7. Liaise closely with the Air Operators in ensuring that all the related facilities are serviceable and properly maintained and that all regulatory permits and licenses required for aviation operations are kept current.

8. Maintain effective working relationship with key internal (T&OE and Shell Aircraft Limited -SAL) and external stakeholders (PETRONAS, Government Bodies and relevant Third parties) to ensure safe and uninterrupted helicopter flight operations in support of IGU Malaysia’s activities.

9. Ensure that on a daily basis Aviation KPI’s are collected and managed continuously to improve performance of the department and its Air Operators.

10. Ensure the Master Procurement Plan, Aviation Operating Budget and Capital Expenditure is completed timely and accurately for submission to the annual budget cycle.

11. Lead and direct the delivery of air transport resources during emergency response activities in IGU Malaysia.

12. Act as the Incident Command Team (IMT) Air Operations Branch Director for IGU Malaysia.

Key Challenges:

• Ensure that all aviation activities are carried out in accordance with Group practices (SGRAO/Part 690) and Malaysia/state legislation.

• Plan Air Operations effectively to meet operational demand with no loss to production, drilling downtime, or delay resulting from sub-standard aviation support by Air Operators.

• Managing operations with principal focus on ensuring that the contracted Air Operators are focused on delivering quality safe operations every day.

• Collaborating with other oil and gas operators and always ensuring that at all times IGU Malaysia’s priorities especially on safety, flying hours, operational and commercial matters are high on the agenda.

Key Stakeholders:

• Internal:
  • SVP Shell Malaysia Upstream, GM Supply Chain, GM Assets, Operations Managers, HSSE Advisors, P&T Engineers, Wells Engineers,  Shell Aircraft Limited - SAL.
• External:
  • Aircraft Contractors and sub-contractors, PETRONAS PMU, PCSB (SKO & SBO), 3rd Party EP Logistics Manager, Malaysia Airports Berhad, Governmental bodies relating to Aviation Operations