Tech Specialist - EDM

Where do you fit in

The SEAM organization integrates Safety, Environment & Asset Management activities, with a broad geographical footprint, that supports Shell’s business & assets around the world.

Technical Asset Operations (TAO), which sits in SEAM, is a key enabler for the accelerated delivery of Shell Performance Framework to reach Shell’s ultimate potential in Chemicals and Products (C+P), Integrated Gas/Renewables and Energy Solutions (IGRES) and Upstream. TAO provides high quality and cost-competitive technical resources who are supporting our Shell sites remotely yet are an integral part of asset teams delivering value through end-to-end AMS work processes. The TAO teams are located across 4 locations: Chennai, Manila, KL & Krakow.

What's the role

The role of the Technical Specialist – EDM is responsible for driving Operational Excellence and establishing ADT Transformation agenda. Strong integration with other Data/Digital/Engineering IM Specialists is expected to achieve this within the TAO Delivery Operations Teams.

Drive the ADT transformational roadmap of Right People, Right Process and Right Data employing innovative and novel process, data and digital solutions. This is done using Agile or LeSS.

Effectively and independently drive transformation agenda through alignment of a diverse group of organization stakeholders across multiple levels of the organization hierarchy.

Identify the organization need, create the opportunity/problem awareness and establish the solution to realize the potential value.

Support Technical Operation teams to actively address critical operational continuity challenges structurally in the area of Projects and Engineering Data Management (1D/2D/3D) but able to restore base capabilities within existing delivery teams with immediacy. Champion ADT-wide replication of capability centralization and process standardization to enable an adaptive workforce chapterization.

Act as an SME by providing steer with regards to application of fit-for-purpose standards and best practices.

Responsible to enable business value delivery through innovative EDM solutions to enable business strategy delivery, value drivers and KPIs. Ensures that business Information requirements (as dictated by business processes) are fulfilled.

Supporting the IM Process Assurance role to signal shortcomings and inconsistencies in processes and process work activities.

Liaises with the business and developers internally and externally to deliver EDM solutions. Compares market standard solutions with in-house developed or legacy solutions and provides limited consultation to the business.

Acting as an effective business partner to support the Operational Excellence team

What do we need from you

• University Degree in an engineering discipline with 8+ years of experience in engineering/business analysis/data analytics/statistics.
• Communication mastery: High degree of communication skills both written and oral; Able to apply simplicity, prioritization and structure to effectively deliver clear and compelling case for change with way forward.
• Stakeholder management: Expectation to effectively manage complex interfaces with a broad range of central, TAO and ADT stakeholders e.g. managing primary functional and secondary operational excellence line manager and responsibilities.
• Framework thinking: Ability to derive structural patterns, develop archetypes and find pragmatic ways to solve the problem using various framework models e.g. stack & flow, VSM, SIPOC, SCQA, Mynto pyramid, etc.
• Commercial mindset: Entrepreneurial ability to identify the need and quickly devise a pragmatic agile plan and solution to get there.
• Proficient at using basic and intermediate data visualization (PBi or equivalent) and data & digital analytics (SQL, Azure ML, etc,) to draw insights, patterns and actionable root causes to focus on.
• Experience with Engineering databases, IM applications such as Engineering Data Warehouse and Electronic Document Management systems (e.g. AIM-EDM, ASSAI, Hexagon, etc.).
• Experience working in an ERP or Computerized Maintenance Management Systems (CMMS) such as SAP or Maximo.
• Proven track record and experience in leading mid-scale organization change and transformation programs. Proven Agile Project Management experience is desirable.
• Strong technical and proven experience applying Shell’s ways of working that includes Shell process, standards/frameworks/recommended practices such as Shell ORP and Project Management Framework.
• Strong technical and proven experience applying Shell Discipline and Industrial Standards including DEP, DEP-EIS DEM1/2, JIP33, ISO14224, CFIHOS.
• Proficient in various data analysis methods and statistical analysis methods to model operational ground reality challenges e.g. Z-plot, paretto, etc.
• Behavioural Competences: Dynamic and independent impact player that can effectively drive transformation agenda through alignment of a diverse group of organization stakeholders at multiple levels of the organization hierarchy.
• Candidate needs to be a passionate self-starter that is flexible, adaptable and resilient to drive transformational changes across a diverse group of stakeholders in an environment with high resistance to change.
• Resourcefulness to leverage all available information and resources know-how within organization, industry and cross-industry to apply fit-for-future innovative solutions.
• Able to define the box, think outside the box creatively to innovate and transform current ways of working. Has passion for implementing sustainable, standardized, and robust Engineering Data Management with a vision to create a strong support delivery organization.
• Good team player but able to work independently with minimal guidance. Ability to prioritize and ensure delivery of priorities for the area of responsibility.
• Flexible and adaptable to change. Competitive applicants will have a proven track record of demonstrating initiative, analytical capabilities and critical problem solving in mid-scale organization change and transformation program(s).

Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.