Operations Support Analyst

The Operations Support Team is responsible for the end to end net settlement activity for the Crude Trading business. The Operations Support Analyst is responsible for the resolution of volumetric and pricing issues that arise during the settlement process. This will involve daily communications with the Customers, Traders, Lease, and Inventory as well as detailed analysis and interpretation of volume allocations and revisions, understanding contracts, and complex contractual pricing components.

The successful candidate must be an effective communicator and must show the initiative and motivation necessary to complete job functions. They must understand the flow of volumes, transportation activity, lease processes, finance and accounting of contracts as well as work through multiple systems that require a technical mindset.

Responsibilities:

• Ensure transactions are strictly governed by contracts including related crude oil provisions such as differentials, gravity penalties, and allocations
• Ability to understand complex systems interfaces and resolve imbalances
• Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems
• Understanding the analysis of allocated volumes and revisions to ensure data integrity
• Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements
• Analysis/research of unsettled items in LPS, Endur and TSAP
• Analysis of paid items from Ecap and RADAR
• Pursue collections with counterparties for disputed outstanding receivables and analysis of payables where applicable
• Interaction with internal (schedulers, contract admin, traders, lease analysts, etc) and external (third party) customers.
• Creation of MDN for new customers where applicable
• Perform monthly audits of Settlement Analysts’ Status of Accounts
• Operate in compliance with all documented SOX and Operational controls

What we need from you

• Must have legal authorization to work in the US on a full-me basis for anyone other than current employer
• Bachelor’s Degree required or equivalent relevant experience
• 3 or more years of professional work experience
• Must have systems knowledge or a strong learning aptitude for new systems in business related applications and tools. Technical capabilities will be considered
• Team player willing to serve as advisor to others with good inter-personal skills capable of developing and maintaining strong internal and external relationships
• Ability to work beyond normal business hours during monthly close and at times of increased commercial business
• Commercially focused, demonstrate attention to detail, possess strong work ethic, good interpersonal and written skills, strong team working abilities, be results driven, self-motivated and thrive in a busy work environment
• Ability to manage a high volume of complex data and be able to generate reports to meet business requirements (i.e., Audits, Status, Metrics) and arrive at root cause of problems
• Ability to work autonomously, embrace accountability, develop resolutions and implement best practices with minimal supervision

The base salary range for this position is $84,000 - $126,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave to birthing mothers, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for disability leave for up to 52 weeks at 100% or 50% of base pay. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.