Compliance Policy and Controls Manager

Where you fit in

The Compliance Policy & Controls Manager reports to the Head of Compliance Framework Operations within the Trading & Supply (T&S) Compliance organisation and is responsible for managing the integrated Policy and Controls team.

What’s the role?

The Policy and Controls Manager has responsibility for:

• Leading the integrated global Compliance Policy and Controls Program and team.
• Leading the design, implementation and ongoing maintenance of an integrated Compliance Policy and Controls Programme to ensure compliance with global regulatory requirements, laws, expectations, compliance risks and business growth across T&S. Having such Programme is a regulator requirement for the regulated entities within T&S. This includes:
  • Ongoing maintenance and review of all T&S Compliance Policies and Controls to ensure regulatory compliance.
  • Design and implement new Compliance Policies and Controls for new regulatory requirements, regulatory changes and compliance risk types.
  • Ensure alignment with other T&S and Shell policies and frameworks. For example, Shell group policies, Shell Performance Framework and T&S Op Risk framework.
  • Owner and management of the T&S Compliance Manual.
• Design and implementation of LOD2 Compliance Controls as a result of gaps identified through policies, external events, regulatory change or internal incidents.
• Ongoing maintenance and review of all LOD2 Compliance Controls making recommendations for improvements as required.
• Act as an SME and approver for the design and implementation of LOD1 Compliance Controls.
• Assessment of business proposal (incl acquisitions) and projects for policy and controls requirements.
• Liaise with the Compliance Regulation team to ensure the T&S Compliance Obligations Register is linked to Policies and Controls.
• Manage the development and maintenance of the Policy Exceptions process.
• Provide day to day guidance to key stakeholders across LOD1 and LOD2 in relation to Compliance Policies and Controls.
• Owning the governance of Compliance Policies and Controls, including consultation and engagement with the T&S Leadership, Business/LOD1 organisations, publication and implementation of all Compliance Policies and Controls.
• Driving continuous improvement of the Compliance Policy & Controls Programme to ensure T&S can document and evidence its compliance with all its regulatory obligations.
• Collaborating and liaising with appropriate SMEs across Compliance, T&S and wider Shell group on updating as well as when designing new policies and controls.
• Overseeing support of SME input to the Compliance Framework team regarding the deployment and maintenance of the policy and control modules of MetricStream.
• Lead the Solution Delivery (SD) team within the Policy and Controls team which will provide dedicated focus on business lead initiatives originated from the T&S Comm Ops Central Project team, IPRC other T&S Support functions or otherwise. This type of work requires intensive collaboration with the business, attendance of working groups, and utilises a more agile delivery approach.
• Leading the development of processes, and procedures to support ways-of working of new integrated policy and controls team.
• Acting as delegate for Head of Compliance Framework Operations as required.
• Building trusted relationships with stakeholders across T&S including the Business Lines and other Risk areas (e.g., Operational Risk) to provide advice and guidance on the interpretation of Policies and Controls, and impacts on stakeholders.
• Collaborating with the wider T&S Compliance Teams to ensure the successful and sustainable communication and implementation of Policies and Controls.
• Partnering as a Compliance Policy and Controls SME with T&S businesses and T&S Functions, including Finance, Legal and Audit as well as Shell Group.
• Developing the skills and competencies of the team.
• Team leadership, coaching and mentoring.

What we need from you

This is a global role and covers mandatory regulatory policy and control requirements across all Trading & Supply jurisdictions and businesses. The candidate needs to have technical knowledge and experience across a broad spectrum of trading compliance functional domains and knowledge of global financial regulatory compliance requirements.

Additionally, this is a leadership and people manager role (managing and overseeing a global team of approx. 9 team members, including 6 direct reports) and one requiring extensive stakeholder management across all levels of the organisation including the Chief Compliance officer, Compliance Leadership Team and business GMs, SVPs and VPs. When it comes to nurturing a team and forming collaborative stakeholder relations, it’s your excellent people skills that will make the difference. You will inspire people to make changes that will have a direct impact on our commercial success and our ability to comply with regulation.

Beyond this, we’d hope to see as many of the following as possible on your CV:

• Proven track record and robust understanding in developing and implementing global Compliance policy and/or control programs
• Demonstrated strong people management skills, including managing conflict and challenging conversations
• Proven strong leadership skills and management with a demonstrated ability to motivate, develop and drive performance and encourage positive team dynamics.
• Robust written and verbal communication skills with the ability to influence at all levels of an organisation, both internally and externally
• Proven track record of nurturing strong stakeholder relationships across LOD1 and LOD2 at every level, including at a leadership team level
• Deep knowledge on the concepts of Clear understanding of the “3 Lines of Defence” model and segregation of duties for each LOD and an understanding of how to implement.
• Extensive experience in change and transformation, particularly in Compliance process, policy and procedure and development and implementation
• Understanding of global financial regulations and compliance requirements.
• Experience of oil & gas and/or energy industries will be beneficially

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they do not feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.

Flexible working

We are keen to support flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered (e.g., part-time, job share).

About Shell UK

Shell is an international energy company that aims to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. It is one of the world’s largest independent energy companies, operating in more than 70 countries.

Shell has a global target to become a net zero emissions energy business by 2050. This means that Shell aims to be net zero on all emissions generated by its operations and the energy needed to power them. The company is working with customers, business, and governments to address emissions across different sectors.

In March 2022, Shell UK announced an ambition to invest between £20 to £25 billion in the UK energy system over the next decade, more than 75% of which is intended for low and zero-carbon products and services including offshore wind, hydrogen, and electric mobility. These investments, which are subject to board approval, aim to propel the UK closer to net zero whilst intending to stimulate economic growth and jobs.

Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are one of the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.