Hourly Development Process Operator
What’s the role
The Shell Norco Refining and Chemicals site is in the process of hiring hourly development program operators premised to start at the end of 2nd Quarter 2025. The Hourly Development Process Operator will enter the Norco Operator Development program and upon successful completion will be responsible for monitoring, controlling and conducting activities that pertain to unit operation and taking corrective action when necessary to ensure that all unit conditions and operations follow Norco’s safety, environmental, and operating policies and procedures. For this role, we are looking for candidates with PTEC certifications and less than three years previous experience as a process operator.
Accountabilities:
Typical duties and responsibilities of field and console operators include, but are not limited to the following requirements:
Ensuring strict compliance with Norco safety policies and procedures, taking immediate corrective action in the event a potential issue or unsafe behavior is observed
Ensuring that operations are conducted with environmental stewardship in mind and within permitted limits
Ensure proper shift turnover by providing effective written and oral communications to the relieving shift which cover routine and nonroutine issues encountered, unit operating conditions, etc.
Performing thorough rounds using both sensory and electronic monitoring tools, and accurately recording, trending, escalating, and correcting observed conditions where abnormalities are found
Maintaining good communications with other team members and with other facility teams (Utilities, Logistics, etc.)
Working together with all team members in a professional manner and actively assuming personal accountability for meeting Shell Norco standards of continuous personal and professional development
Performing required preventative maintenance, assisting in troubleshooting potential issues, and giving assistance to others when unit problems occur
Permitting safe work for other personnel in a quality manner and according to all Norco safety policies and procedures
Preparing equipment in a safe and quality manner for maintenance according to Site policies
Properly using personal computers and mobile devices for meeting daily performance expectations and accessing plant and unit information and procedures
Participating in training and respond to emergency situations as required
Actively complying with all Norco policies and procedures
Ensuring that workstations and the work location are clean and free of hazards through proper housekeeping
Actively participating in the development and performance of assigned group tasks and meetings
Communicating with engineers, maintenance technicians and other team members to assist in identifying and resolving abnormal situations, routine maintenance issues and/or extended planned and scheduled maintenance activities
Properly catching samples from the unit, running samples in unit labs, and monitoring product specification
Console operators will be responsible for trending process variables and adjusting unit conditions for optimization, understanding complex control systems, monitoring product specifications, and responding to alarms according to the Ensure Safe Production guidelines.
Other responsibilities as assigned
What we need from you
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
Be in / going into their final semester of an Associate of Applied Science degree in Process/Production Technology OR candidates graduated with an Associate of Applied Science degree in Process/Production Technology within 3 years of this posting
Preferred 3 or less years of relevant experience as a Process Operator within the Oil, Gas, or Chemical industry
Preference has a current GPA of 3.0 or higher OR have graduated with a GPA of 3.0 or higher. Please submit transcript with application and resume
Must be at least 18 years of age
Minimum of a high school diploma or GED
Bachelor’s degree in chemistry or any related sciences
Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential (TWIC) card. Note, information regarding TWIC qualification standards may be found at https://www.tsa.gov/for-industry/twic
Must be able to read, speak, and communicate effectively to understand processes and communicate with colleagues and customers.
Must demonstrate a competency at using a process computer interface to manipulate and control an operating process unit
Formal education and/or training related to production operations, or a related skill area is preferred
Emergency Response and/or Fire Fighting training, experience, and/or certification is preferred
Must possess and maintain a current, valid license to operate a motor vehicle in the United States
Willingness to take and achieve satisfactory results on Shell’s pre-employment testing battery
Willingness to support the company's drug-free work environment, include random drug screenings. As a part of the pre-employment selection process, candidates are required to submit to and receive satisfactory results from a pre-employment medical screening, background check, and drug tests including hair and oral fluids
With or without reasonable accommodations, be willing to work at heights; climb ladders and stairs; walk on high elevation grating; work in inclement weather; work around loud industrial equipment; work in compact and confined spaces; and work outdoors
Willing and able to work a rotating shift work schedule
Willing and able to work overtime, holidays, nights, and weekends
Willing to be on call and meet call-out standards to respond to site responsibilities and emergencies
The Company emphasizes safety in all phases of its business. With proper training, you must be willing and able to lift 40 lbs. with or without reasonable accommodation and able to use safe lifting techniques with the use of heavy equipment
Willingness to support and comply with Shell’s safety policies and safe working practices
Willingness to work in an environment that requires the daily use of computers
Willingness to support and comply with Shell’s teamwork environment
Willingness to support and comply with the company's harassment-free work environment policy
Willing to support and comply with the company's diversity and inclusion work practices
Willing to respond to emergencies as part of the Emergency Response Team with or without accommodation
***Please note that there is an Online Assessment which is required for this position. To be considered, you must complete the assessment and receive a passing score, even if you have taken previous assessments. Please review your Workday tasks, directions and instructions to ensure you complete the required test within the provided timeframe***
The starting pay for hourly development program is $25/hr. After 90 days, the pay will then be increased to $40.93/hr. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
Company description
Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in among other exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of oil products, chemicals, electric power, renewables and energy solutions.
As a global energy company operating in a challenging world, we set high standards f performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.
We’re creating a space where people with disabilities can excel through transparent recruitment processes, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorized Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.