Account Manager (Marine Fuels)

Where you fit in?

As an Account Manager, you will be responsible for developing, in close co-operation with the Global Trading Team, the East and Middle East/South Africa ports and regional marine fuels business in your assigned area as well as strategic project teams. Business decisions are to be taken from an end-to-end perspective to optimize the income to Shell. In this role, you will be closely connected to Fuel Oil and Distillates Trading Desk.

What’s the role?

You will be responsible for the following:

• Develop and maintain relationships with East and Middle East/South Africa ports customers to create and maintain an active ex-wharf and delivered spot and term bunker channel for the ports.
• In addition, you will service and maintain the term channel customer base, by leveraging on existing term relationships with the global customer base.
• Liaise with Team Lead, Trading Operations team, and Shell Downstream South Africa supply team.
• Work with Trading team to implement highest value sales channel.
• Participate in developing Trading & barge strategies around East and Middle East/South Africa ports.
• Understand and maintain the East and Middle East/South Africa supply/ demand balance for bunker fuels.
• Track vessel movements and analyze shipping patterns to aid the Sales plan.
• Interface with the Trading Operations team to drive an integrated Sales/Operations/Trading PnL.
• Manage commercial claims and complaints.
• Provide Sales Support to regional customers and assure proper communication between credit management and account management for your respective customers.
• Understand and communicate changes to market regulations and specification changes.
• Understand and track the value creation of the retail marine fuel sales channel in East and Middle East/South Africa ports (versus bulk/wholesale/trading sales channel).

You will also:

• Develop strong commercial relationships across the associated functional areas, as well as within the global bunker sales team.
• Actively participate on global strategic team to develop port, customer or enhance market intelligence.
• Operate your own customer base, and manage the many stakeholders across Trading, Sales, Supply & Distribution, etc.

What we need from you?

We would like to see the following competencies reflected in your experience:

• Have sales and account management skills.
• Have strong literacy and numeracy skills
• Be results oriented and able to work using own initiative
• Be a good team player being able to both work in and build teams as required
• Enthusiastic and passionate about growing the business for Shell on an end-to-end basis
• Bilingual may be required in some regions

You will also need to have an understanding of the following:

• Value of Trading and Sales optionality and Key Trading strategies.
• Bunker delivery process (operations and documentation).
• Local specific system constraints and regulations and understand regional market dynamics.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they do not feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.

More About Shell in Singapore

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in renewables, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential…

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.