Customs Specialist

Where you fit in

The Customs Specialist is the focal point for import/export operations for the Chemicals and Products business in the East; which includes working closely with customs brokers/agents and site operations team, oversight of customs authorities’ requirements, and customs documentation to facilitate the cross-border movement of goods.

What’s the role?

Together with the Trade Compliance Manager, the Customs Specialist will help manage internal compliance controls, develop and implement initiatives to optimize trade value and drive strong compliance culture through regular training and engagement.

Your responsibilities would also include:

• Implement and manage various customs accreditation schemes held by the business.
• Oversee performance management of customs brokers/agents.
• Support the issuance of trade documents for preferential and non-preferential trade.
• Undertake the classification of Harmonized System (HS) codes for the suite of products traded by the business.
• Monitor Free Trade Agreement (FTA) utilization and identify opportunities for further duty savings.
• Identify, capture, collect, monitor key metrics (KPIs) for development of business strategies and presentation to management and relevant optimisation projects.
• Keep up to date with customs and excise regulatory changes and best practice; identify risks and opportunities and recommend actions.
• Work with the Trade Compliance team and related internal stakeholders to remedy any potential non-compliance or concerns including breaches.
• Collaborates on internal audits, risk assessment and other assurance activities.
• Work closely with the IT team to enhance operational efficiencies of various compliance processes with other business interfaces.
• Maintain up to date Standard Operating Procedures.

What we need from you

We are keen to hear from candidates with working experience in customs and excise matters in industry; work experience with Big 4 and/or a similar role in an MNC will be advantageous. Expertise in the chemicals and energy sector would also be an advantage.

Besides this, we’d also like to see the following:

• Knowledge of regional customs laws (Singapore being the priority) and regulations as well as the international customs legislations (WCO & WTO).
• Experience in cross functional collaboration - Interaction between Customs, regulatory, Excise duties, VAT, export controls etc.
• Excellent communication and interpersonal skills, with the confidence and ability to interact at all levels in the business, including very senior levels.
• External stakeholders including but not limited to Singapore Customs, SCDF, Central Narcotics Bureau, Chamber of Commerce, National Environmental Agency.
• Strong problem-solving skills.
• Ability to resolve conflicting issues in effectively and responsibly.
• Demonstrated strong change management skill.

If you don’t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.

Company Description

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

On 8 May 2024, Shell Singapore Pte Ltd, a subsidiary of Shell plc, reached an agreement to sell its Shell Energy and Chemicals Park in Singapore (“SECP Business”) to CAPGC Pte. Ltd. (“CAPGC”), a joint venture company between Chandra Asri Capital Pte. Ltd. and Glencore Asian Holdings Pte. Ltd (the “Transaction”). The Transaction will transfer all of Shell’s interest in the SECP Business to CAPGC. Subject to regulatory approval, the Transaction is expected to complete by the end of 2024.  For more information on the Transaction, please refer to this Press Release: Shell to sell interest in Singapore Energy and Chemicals Park to CAPGC | Shell Global

This position is part of the in-scope SECP Business and while the employing entity may initially be SGCH, a successful candidate’s employment contract will subsequently be transferred to Aster Chemicals and Energy Pte. Ltd. (“ACE”) to facilitate the Transaction. From completion of the Transaction, ACE will cease to be a Shell group company and will be owned by CAPGC.

Specific details relating to the impact on relevant employees supporting the SECP Business and timeline relating to the change of employing entities, will be shared with the successful candidate.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.